Privacy Policy

Privacy Policy

This Privacy Policy explains how Harts N Crafts by Brandi collects, uses, and protects your personal information when you visit our website and use our services. We are committed to respecting your privacy and safeguarding your information.

By accessing www.hartsncraftsbybrandi.com or placing an order through our store, you agree to the terms outlined in this policy.

1. Collecting Personal Information

We collect personal information you provide to us when you:

• Place an order
• Subscribe to our email list
• Fill out a contact form
• Interact with our site or social media

This information may include:

• Your name
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed securely via our third-party provider)
• Order history

We may also collect non-identifiable data such as your IP address, browser type, and device information to improve your browsing experience.

2. Using Personal Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you regarding your purchase or inquiries
• Send updates, promotions, or announcements (if subscribed)
• Improve and personalize your experience on our website
• Comply with legal obligations

We do not sell, rent, or share your personal information for third-party marketing purposes.

3. Sharing Personal Information

We only share your information with trusted third parties to provide essential business services such as:

• Payment processors (e.g., PayPal, Lightspeed)
• Shipping carriers (e.g., USPS or UPS)
• ECWID (our ecommerce platform)
• Email service providers (for newsletters, if subscribed)

These parties are required to keep your information secure and only use it to perform specific services on our behalf.